Yarn: We offer a 7 day 100% refund from the date of receipt. After 7 days, we offer exchange or store credit, accompanied with receipt, within 30 days of purchase date. For items shipped, the 7 days begins upon receipt of package. Postage is your responsibility unless it was our error.
Needles: We offer a 7 day 100% refund/exchange from date of receipt. For items shipped, the 7 days begins upon receipt of package.
All SALE items are Final sale.
All claims and returned goods MUST be accompanied by the receipt. All products must be returned in new, unused condition and packaging.