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Refund Policy
Yarn: We offer a 7 day 100% refund from the date of receipt or delivery, as long as products are in their original packaging. After 7 days, we offer exchange or store credit, accompanied with receipt, within 30 days of purchase date. For items shipped, the 7 days begins upon receipt of package.
Needles: We offer a 7 day 100% refund/exchange from date of receipt. For items shipped, the 7 days begins upon receipt of package.
All claims and returned goods MUST be accompanied by the receipt. All products must be returned in new, unused condition and packaging.
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